Posts in Team Collaboration
Darryl Stickel on Building Trust for successful collaboration

I was at a conference held at Duke that was labeled Building Trust in Institutions, and overwhelmingly what they talked about was the lack of trust. There was a real shortage of conversation about how to actually build it, how to make things better.

I think the one that's most prevalent is probably the belief held by most of us that we're trustworthy. I think the research suggests that 95% of people believe they're more trustworthy than average. Not only is that statistically impossible, but it creates problems for us because we have this profound lack of awareness about who we trust and how much we trust them.

…Perceived uncertainty and perceived vulnerability are the basis of trust and they combine: Uncertainty times vulnerability gives us a level of perceived risk.

It's about me becoming more trustworthy. It's not about building trust in some space between us. It's about me saying, “I'm gonna take responsibility for understanding how trustworthy I am,” and then pulling these levers move the needle on that.


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Visual Facilitation

People have art trauma. Maybe in 3rd or 4th grade, a teacher said something about something they drew, and from that moment on they decided they were not good at drawing. And they’re going to hold onto that for their whole life. I have a 2-day Visual Facilitation Boot Camp that I teach. I’m so proud of people who come and say that they can’t draw, and sign up for this 2-day intense deep dive into drawing. And the truth is they can draw. The crazy thing is that they can, but they have this belief that they can’t. Are they going to be Leonardo DaVinci? Absolutely not. The number one thing I tell folks is it doesn’t have to be fancy to be effective. We’re not going for representational drawing, where I want you to draw exactly all the light hitting this coffee cup. I just want you to simplify it down to the basic lines so you’re communicating, “coffee cup.” That’s it.

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Drawing Collaboration

Meet Tom Russell of InkyThinking, an extraordinarily talented graphic facilitator and consultant tor teams and organizations. We asked him to describe the difference between graphic facilitation and graphic recording, and their benefits to their mission, their vision and their future:

“The distinction between graphic facilitation and graphic recording is graphic recording is passive. You may have been to a conference where someone is capturing on a large piece of paper or digitally, the key points in the messages from the conversation or presentation. So building up an engaging visual picture which then forms a visual reminder of the conversation that is often given to participants after a conference or a meeting. Graphic facilitation is much more active with a group. It’s the group that is putting the information on the chart.

“Example: Working with a group to understand quite simply what their vision is. We used large charts, Post-its, getting that view out and being able to see it, alter it, and explore it, draw that ambition in or push that ambition out to make it even more stretching.”

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The Craft of Creativity with Matt Cronin

We worry easily when we don't know what's going on, which is why communication, especially when there's conflict, is really critical. I always reduce my negotiations course to, “You get what you want by helping others get what they want,” which is an old Zig Ziglar tagline. But it's a really good one, because it means you have to understand what they want. And most people don't try to understand what the other side wants. They're telling you why you should understand what they want. And, when we do that, when you really tell me, “Hey, listen, this is what I need to know”, and, “This is what I'm struggling with,” and, “This is what I'm trying to get at,” then I can think, “Well, I'm going to try and help you do that. Can you help me?” And then, if you help me, then that's what gets the cycle of reciprocity going. The challenge is that somebody has to take the first step. Stay curious. Try to understand, ask questions, seek first to understand then to be understood.

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Teaming With Ideas: Introducing New Podcast Series on Team Collaboration

Why Teaming With Ideas? Where does this passion for team collaboration in Carlos Valdes-Dapena come from? What is his vision for the future of team collaboration at work? From a large family, to an MFA in theatre, team collaboration has been a central through-line in Carlos’ life. Learn here what drives this passion and where it’s leading.

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